FAQ

Frequently Asked Questions

Are you too costly

We are affordable and price reasonable amount for the jobs

How to contact us?

You can fill out contact form in website or call us on 0793120908711

Which area do you cover ?

AT Engineering Services are a local business covering the North East and North Yorkshire with offices in Whitby, Saltburn and Guisborough. We Service, Maintain and Install Air Conditioning and Refrigeration Equipment.

Do you require upfront payment

No. We will invoice you for the job and then you will have to pay

Refrigeration Repair  FAQ Image

Refrigeration Repair

Why is my refrigerator not cooling properly?

It could be due to dirty condenser coils, a faulty thermostat, or low refrigerant levels.

How often should I service my refrigerator?

Once a year is usually enough for preventive maintenance.

Is it worth repairing an old refrigerator?

If it's over 10 years old and the repair cost is high, replacing might be better.

What causes a refrigerator to make loud noises?

It could be a problem with the fan, compressor, or loose parts.

Do you offer emergency repair services?

Yes, we provide 24/7 emergency repairs for urgent issues.

Air Conditioning Repair FAQ Image

Air Conditioning Repair

Why is my AC not cooling properly?

It could be due to a dirty filter, low refrigerant, or a faulty compressor.

How often should I get my AC serviced?

At least once a year, preferably before summer starts.

Why is my AC leaking water?

A clogged drain line or frozen evaporator coil might be the cause.

Is it normal for my AC to run constantly?

No, it could mean your unit is undersized or there's an issue with the thermostat.

Do you offer same-day AC repair?

Yes, we offer same-day repair for most common AC issues.

Heat Pump FAQ Image

Heat Pump

How does a heat pump work?

It transfers heat from outside air or ground into your home to heat it, and reverses to cool in summer.

Are heat pumps energy efficient?

Yes, they use less electricity compared to traditional heating systems and can reduce energy bills.

Can a heat pump work in cold weather?

Modern heat pumps are designed to operate efficiently even in low temperatures.

How often should a heat pump be serviced?

At least once a year to ensure it runs efficiently and reliably.

Do heat pumps require a lot of maintenance?

No, just regular filter checks and annual servicing by a professional.

Have Any Questions?




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